FAQ


How do I access and get my API credentials?

Sign up in the developer portal. Go to the Products page and then click on the desired product containing the API. Press subscribe and then confirm.


What kind of data can I get through the API?

The page Documentation contains information about every API and their data model.


Is there an SDK available for Java (Ruby, Python, PHP, etc.)?

Yes, if you click on desired API at the APIs page, there are code samples for C#, Java, JavaScript, ObjC, PHP, Python and Ruby.


How do I start working with the API?

When you have signed up, there is a "try it" button for each method in every API.


How do I get a new API key?

You can view your different subscriptions under products. You can rengenerate your key under your subscription.


Is there a way to recover my API token once it's hidden?

There is a "show" button under your subscription.


Does the API ever change? How can I learn about new features?

If a new version is released we usually send a email to users where the new feaures are explained.


What happens if I exceed the usage limits?

You will get an e-mail notification when you are approaching the API quota limit. After you exceed the limit you will not be able to use the API that current month.
To get more requests you will need a Premium account. See the question further down where we describe the difference between Free and Premium accounts.


Is there a fee to use the API?

The FlightInfo and WaitTime API has a Free account that is limited to either 1000 request(FlightInfo) or 50 requests(WaitTime) per month.
The Premium account is not throttled and can cover a fee. If you're interested in the Premium account, e-mail us at api@swedavia.se.


What is the difference between a Free API and a Premium API?

The Free account is limited to 1000 request(FlightInfo API) or 50 requests(WaitTime API) per month. It gives you an opportunity to test and get familiar with the API. Sign up and subscribe to get started right away.

The Premium account is not throttled. To get access to the Premium account, e-mail us at api@swedavia.se so we can discuss a possible cooperation or other arrangement.


How do I report a bug or request a new feature in the API?

If you have found a bug or have a feature request, please report it at the Issues page.

I have a different question/problem. Who should I contact?

We recommend creating an issue (Issues page) to give transparency to more developers with the same question or problem.


Is there an SLA?

Our API Service instances will respond to requests to perform operations at least 99.9% of the time.

In case of an incident, support action is started within 4 hours (mon-fri 8:00-17:00 UTC+1).


Why do I get HTTP 403(401 etc) errors?

Your request is denied. Have you properly set the header Ocp-Apim-Subscription-Key with your subscription key?