FAQ

  • How do I access and get my API credentials?

    Sign up in the developer portal. Go to the Products page and then click on the desired product containing the API. Press subscribe and then confirm.

  • What kind of data can I get through the API?

    The page Documentation contains information about every API and their data model.

  • Is there an SDK available for Java (Ruby, Python, PHP, etc.)?

    Yes, if you click on desired API at the APIs page, Click Try it and there are code samples for C#, Java, JavaScript, ObjC, PHP, Python and Ruby.

  • How do I start working with the API?

    When you have signed up, there is a "Try it" button for each method in every API.

  • How do I get a new API key?

    You can view your different subscriptions on the Profile page. You can regenerate your key under your subscription.

  • Is there a way to recover my API token once it's hidden?

    There is a "Show" button under your subscription on the Profile page.

  • What is API Key Rotation?

    This is part of improved security governance practices in the Swedavia API platform. Every 6 months we will alternate between regenerating primary and secondary subscription key for all our subscribers. This will give each key a lifespan of 12 month. Read more in our Documentation 

  • Does the API ever change? How can I learn about new features?

    If a new version is released, we usually send an email to users where the new features are explained.

  • What happens if I exceed the usage limits?

    You will get an e-mail notification when you are approaching the API quota limit. After you exceed the limit you will not be able to use the API that current month.

    To get more requests you will need a Premium account. See the question further down where we describe the difference between Free and Premium accounts.

  • Is there a fee to use the API?

    The FlightInfo and WaitTime API has a Free account that is limited to 10 000 requests per month.

    The Premium account is not throttled and can cover a fee. If you're interested in the Premium account, e-mail us at api@swedavia.se.

  • What is the difference between a Free product and a Premium product?

    The Free account is limited to 10 000 requests per month. It gives you an opportunity to test and get familiar with the API.

    The Premium account is not throttled. To get access to the Premium account, e-mail us at api@swedavia.se so we can discuss a possible cooperation or other arrangement.

  • What is the difference between a Public API and a Partner API?

    Our Public APIs is open and can be shared. Our three public APIs is flight information, airport information and current queue times at our Airports.

    Our Partner APIs are limited to specific parties operating at our airports for data exchange. If you are interested in our Partner APIs, contact us for business or commercial questions, api@swedavia.se.

  • How do I report a bug, request a new feature in the API or have a different question/problem?

    Please e-mail us at api@swedavia.se

  • Is there a Service Level Agreement (SLA)?

    Our API Service instances will respond to requests to perform operations at least 99.9% of the time.

    In case of an incident, support action is started within 4 hours (mon-fri 8:00-17:00 UTC+1).

  • Why do I get HTTP 401(403 etc) errors?

    Your request is denied. Have you properly set the header Ocp-Apim-Subscription-Key with your subscription key?